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Status of Competition for Video Services in Michigan


MPSC Annual Video/Cable Provider Survey - 2017

This survey is for all video/cable providers currently providing service in Michigan pursuant to Section 12(2) of the Uniform Video Services Local Franchise Act, Public Act 480 of 2006. The responses to this survey will provide the Michigan Public Service Commission with updated information regarding the status of video competition in Michigan for the 2017 annual report as mandated by the Act. The completion of this survey is required by all video/cable providers operating within the state of Michigan.

If you consider any or all of the information that you have submitted confidential, please indicate so at the end of the survey. Responses to this survey must be received by DECEMBER 15, 2017. Please submit only one survey response.

Should you have any questions regarding this information request, please contact Jennifer Callahan by email at callahanj@michigan.gov or by phone at 517-284-8205

* * * * *


Contact Information (Required Fields *)
Company Name*
Address*
Address 2
City/Township/Village*
State*
Zip*
Contact Person*
Title*
Direct Phone*
Direct Email*


1. When did your company begin offering cable/IPTV services to customers in Michigan?

2. As of today, how many video/cable subscribers did your company provide service to in Michigan in 2017 (actual number)?

3. For 2017, what has been the change in the number of subscribers you serve compared to the total submitted in 2016? (Check only one)

Increased
Decreased
No Change
Other (Briefly explain below)

4. How many total franchise agreements does your company have (in Michigan)?

5. How many of those franchise agreements (in Question 4) are the Uniform Video Service Local Franchise Agreements and how many are not?

Uniform Video Service Local Franchise Agreements
Other franchise agreements

6. Was your company an incumbent provider prior to the effective date (01/01/07) of PA 480 of 2006?

Yes
No

7. PRIOR to PA 480 of 2006 (01/01/07), was your company the only video/cable (not satellite) provider offering service in your franchise areas?

Yes
No
N/A


If you indicated NO, how many of your franchise areas had:
7a. One other competing provider (Indicate how many):
7b. Two other competing providers (Indicate how many):
7c. Three other competing providers (Indicate how many):

8. SINCE PA 480 of 2006 became effective (01/01/07), is there now a video/cable (not satellite) competitor in your approved franchise areas?

Yes
No


If you indicated YES, how many of your franchise agreement areas today have video/cable competitors (not satellite):
  One other competing provider (How many franchise areas):
  Two other competing providers (How many franchise areas):
  Three other competing providers (How many franchise areas):


9. Have you had any informal or formal disputes with franchise entities regarding Uniform Video Service Local Franchise Agreements during 2017?

Yes
No

If you indicated YES, please answer the following:
9a. How many franchise entities has your company had disputes with?
9b. What was the dispute(s) regarding? (Check all that apply):
Franchise Fee
PEG Fee
Completeness of the Uniform Video Service Local Franchise Agreement
Submission of the Attachment 3 Form
Mapping/Footprint Information
Other (Briefly explain)
10. Did you contact the MPSC regarding the dispute?

Yes
No
If you answered no, please be aware of the MPSC's dispute resolution process.

11. Please provide any other comments or suggestions.

(Maximum characters: 500)
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  Even though the following questions are optional, we strongly encourage providers to respond. This information may be shared in the Annual Report.
 
12. Since PA 480 of 2006 became effective (01/01/07), how much has your company invested in the Michigan video/cable market (dollar amount)?

13. How much has your company invested in the Michigan video/cable market during 2017 (dollar amount)?

14. Please provide any improvements/enhancements made to your customer service in 2017.

(Maximum characters: 1000)
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15. Please provide any service offerings/technical upgrades made in 2017.

(Maximum characters: 1000)
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16. Did your company increase employment in 2017 as it relates to video/cable in Michigan?
Yes. If yes, please provide the number of jobs added.
No.
17. Please provide any other improvements/enhancements/upgrades that may have occurred in 2017.

(Maximum characters: 1000)
You have characters left.
 


If you consider any or all of the above responses to be confidential, please indicate which responses are confidential. (List question numbers below)




Please review the form before submitting. All required fields must be filled out.
By submitting, you are certifying that the foregoing responses are true and correct to the best of your knowledge, information, and belief. Please press submit only once.


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