The Intrastate Telecommunications Service Providers (ITSP) Registration was developed to identify telecommunications carriers; the company's principle officers, the services they provide and to ensure quick and accurate communication in resolving complaints.
Adopted in response to consumer complaints of "slamming" and "cramming", Commission Order U-11900 requires all intrastate telecommunications service providers to register with the Michigan Public Service Commission (MPSC) on a yearly basis and at any time during the year when a change occurs in company information.
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