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Case: 13287
Summary: In the matter of the investigation, on the Commission's own motion, into the customer service quality of The Detroit Edison Company and Michigan Consolidated Gas Company.
Industry: Electric
Company(s): The Detroit Edison Company, Michigan Consolidated Gas Company
Open Date: 2/6/2002
Order Dates: 2/6/2002, 12/18/2003
Click on the Document # to view the PDF file. A document # ending with an N, was not electronically filed or it has been deemed confidential. If you have questions, please contact the Michigan Public Service Commission at (517) 241-6170.
| Document No. | File Date | Filed by | On Behalf of | Type | Description | Pgs |
| 0034 | 12/18/2003 | Order | Closes docket | 13 | ||
| 0033 | 2/5/2003 | Derosia | Comments | 1 | ||
| 0032 | 5/17/2002 | Mehl | Comments | 10 | ||
| 0031 | 5/17/2002 | Bambard | Comments | 3 | ||
| 0030 | 5/20/2002 | Anderson | Comments | 2 | ||
| 0029 | 5/16/2002 | Buchner | Comments | 1 | ||
| 0028 | 5/15/2002 | DeRosia | Comments | 1 | ||
| 0027 | 5/15/2002 | Smith | Comments | 1 | ||
| 0026 | 5/15/2002 | Maters | Detroit Edison Co. | Other | Affidavits of Publication | 17 |
| 0025 | 5/6/2002 | Dean | Comments | 1 | ||
| 0024 | 5/6/2002 | Hartman | Comments | 2 | ||
| 0023 | 5/6/2002 | Maters | Detroit Edison Co. | Affidavit | Of Publication | 1 |
| 0022 | 5/6/2002 | Maters | Detroit Edison Co. | Response | To Staff Report | 24 |
| 0021 | 4/30/2002 | Reynolds | Comments | 3 | ||
| 0020 | 4/24/2002 | S......Concerned Detroit Resident | Comments | 1 | ||
| 0019 | 4/22/2002 | Kane | Comments | 1 | ||
| 0018 | 4/23/2002 | Hilzinger | Comments | 1 | ||
| 0017 | 4/18/2002 | Commission | Press Release | 1 | ||
| 0016 | 4/18/2002 | Wideman | Notice of Opportunity to Comment | 3 | ||
| 0015 | 4/18/2002 | Celio | Staff | Report | 11 | |
| 0014 | 4/18/2002 | Cook | Other | Copy of a letter to Detroit Edison, with e-mails attached | 5 | |
| 0013 | 1/22/2002 | Burton | Letter | With Wideman's response of 3-6-02 | 3 | |
| 0012 | 2/11/2002 | Huxley | Letter | With Wideman's response of 3-6-02 | 5 | |
| 0011 | 1/22/2002 | Brown | Letter | With Wideman's response of 3-6-02 | 3 | |
| 0010 | 2/19/2002 | Bambard | Letter | With Wideman's response of 3-6-02 | 4 | |
| 0009 | 3/6/2002 | Wideman | Letter | Response to Biddleman | 1 | |
| 0008 | 3/6/2002 | Wideman | Letter | Response to Kerkes | 1 | |
| 0007 | 3/6/2002 | Buckler | DTE Energy | Report | 2002 Customer Service Improvement Plan | 68 |
| 0006 | 3/1/2002 | Biddleman | Letter | 1 | ||
| 0005 | 2/4/2002 | DeGarmo | Letter | With Wideman's response of 2-22-2002 | 11 | |
| 0004 | 2/13/2002 | Kerkes | Letter | 2 | ||
| 0003 | 2/7/2002 | Bhatia | Letter | 2 | ||
| 0002 | 2/6/2002 | Commission | Press Release | 1 | ||
| 0001 | 2/6/2002 | Commission | Order | Opens investigation | 6 |